General FAQs
Does JD Service Now service my area?
Our team provides HVAC, plumbing, and electrical services in Durham, Chapel Hill, Hillsborough, Raleigh, and beyond. Give us a call to confirm that we serve your town.
What are your service hours?
We work seven days a week to deliver the best possible service to our clients. You can count on us when you need us most.
Do you offer a routine maintenance plan?
Our team offers a home service plan that includes annual system maintenance, repair discounts, priority scheduling, and more. Let our team keep your systems in top condition.
Do you offer financing?
Yes! Our team can create a payment plan that works for you so you can get the installations you need.
Do you service all brands?
Yes. Our team repairs and installs a variety of brands of HVAC units and water heaters. Check out the brands we service for a comprehensive list.
HVAC FAQs
How often do I need to change my air filter?
Air filters need to be replaced every three months for an HVAC system to work efficiently. Our team can swap out your air filters as needed.
What HVAC system is right for my home?
Choosing a new HVAC system can be difficult. An expert technician can discuss your needs with you and install an HVAC unit that best fits your home.
How do I know if my HVAC needs replacing?
An HVAC system may need replacement if you run into the same repair several months after securing a fix, your system emits a burning smell, or your HVAC units make unusually loud sounds.
Plumbing FAQs
Why do I have low water pressure in my home?
Low water pressure could be caused by various factors, from a pipe leak to a faulty water heater. A plumber can diagnose the issue and fix it.
Why won’t my toilet flush?
A serious clog in the line usually causes an un-flushable toilet. Drain clearing services may be needed to clear the toilet drain.
Why is there no water coming from my faucets?
When water doesn’t come from your faucets, it indicates low water pressure. A professional plumber can find the cause of the low pressure and provide a solution.
How do I know if my water heater needs replacement?
A water heater may need to be replaced if it no longer provides hot water, is leaking, or is constantly making odd sounds.
Electrical FAQs
How do I find the electrical panel in my home?
Most electrical panels are in the basement, behind the home, or in a closet in one of the bedrooms.
Why does my outlet smell like it’s burning?
A burning outlet is a sign of bad or damaged wiring, which requires an electrician to perform outlet repairs.
Why is my circuit breaker tripping?
A circuit will trip to stop the power flow to avoid a potential fire. If the problem persists, an electrician can perform a circuit breaker repair.
Does my home need surge protection?
A whole-home surge protector can help regulate electricity in your home, protecting your appliances from serious damage. Count on our team to install the whole-home surge protector you need.